Return Policy

RETURNS

If you are not satisfied with your purchase, you may return the merchandise within 60 days of purchase. The item(s) must be packed, shipped, and delivered in the same manner and condition in which it was received, and must include a copy of the receipt for a full refund. Fallingwater is not liable for damage resulting from return shipment.

DAMAGES

In the unlikely event that your merchandise is damaged during transport to you please call 724-329-7807. All damages must be reported within 10 days of arrival. The original box and packing must be kept intact to ensure proper credit. No credit will be issued until the merchandise has been returned to our facility.